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PRIVACY POLICY

Last updated: November 30, 2024

 

The following privacy policies govern your access including any content, functionality and services offered on or through the following websites or mobile applications ("Sites") of Pacheco Barroso Ltd. and its subsidiaries (hereinafter PB) as applicable:

 

This document aims to clarify to users of our online Websites the data we collect about them, the reason for this collection, as well as the options we make available for the holders of this data to access, rectify or delete the information.

By using PB's Websites, you acknowledge that you have read and understood this Privacy Policy and our Terms of Service (together referred to herein as the "Agreement"). This Agreement governs your use of PB's Websites. PB will collect, use, and maintain information consistent with this Agreement within the legal framework established by Law 22/11 of July 17 – the Personal Data Protection Law (LPDP). If you have any questions or wish to exercise your rights and choices, please contact us at geral@pachecobarroso.com with the subject line: "Personal Data."

Our websites contain links to third-party websites and content that are not covered by this "Privacy Policy", so we advise that whenever you browse these websites, you look for and read the "Privacy Policies" as well as the applicable "Terms and Conditions".

Our Customer Support team is available via email at geral@pachecobarroso.com if you have any questions about the Website or the Privacy Policy. To contact our Customer Support team, send a request to the above email address with the subject line: Privacy Policy.

The original language of this Privacy Policy is Portuguese. PB provides translations for convenience only. In the event of a conflict between the original Portuguese version and any translation, the Portuguese version shall prevail.

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INFORMATION COLLECTED

 

PERSONAL DATA

PB collects data based on law 22/11 of July 17 – Personal Data Protection Law, about its users when they subscribe to one of our publications, Newsletters, access the aforementioned Websites, participate in contests, sweepstakes or promotions.

Information is also collected through the use of cookies. Because data security and privacy are of paramount importance to PB, data collection and processing are always based on the data subject's consent.

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REGISTRATION ON PB WEBSITES

 

When a user signs up for our services, they're asked for a set of data—e.g., email address, phone number, first and last name. This information is essential to ensuring the registration process and providing personalized service with the level of accuracy and rigor that PB aims to provide its users.

After subscribing to one of our services, and if you have given us your permission to do so, we may send you notifications about current news, as well as information about surveys, contests, games, special promotions, and other offers from PB or its marketing partners, including personalized advertising. You may cancel this service at any time by sending an email to geral@pachecobarroso.com with the subject line: Cancel Social.

 

INFORMATION YOU PROVIDE TO PB

 

PB collects certain personally identifiable information about you, including information that can identify, relate to, describe, be associated with, or is reasonably capable of being associated with you (“Personal Information”). Examples of personal information that PB collects include, but are not limited to:

 

Contact information. This may include your first and last name, postal address, telephone number, and email address.

 

Billing data, including your payment instrument number (such as a credit or debit card number), expiration date, and security code as needed to process your payments.

 

Identity Information. If you are a service provider on the PB Websites, we may collect personal information such as your date of birth and address, national identification number, if applicable, along with the results of basic criminal background checks provided by you or our third-party agents (as defined below), as applicable and to the extent permitted by law in your jurisdiction, as well as information that may be necessary to validate your identity.

 

Financial Information. To help vendors set up a payment account and help customers make payments for services or goods and pay fees to PB, we may collect financial information, including credit card numbers, bank account numbers, tax information, taxpayer identification numbers, and other payment information, as applicable. We use Financial Information to operate PB Websites and to ensure vendors are paid by Customers. We do this as necessary for our legitimate interests in providing our service Websites and to fulfill our contracts with users.

 

Promotional information. Certain offers on PB Websites, such as newsletters, surveys, contests, and similar offerings, are optional, and therefore, you are not required to opt in or provide your data in connection with them. When you consent to take advantage of offers on PB Websites, we will use your data to (as applicable) send you newsletters and other communications tailored to you based on the information we have about you, or to operate and manage the survey, contest, or similar offering in connection with our legitimate interest in promoting our business and the PB Websites. You may cancel this service at any time by sending an email to geral@pachecobarroso.com with the subject line "Cancel Promotion," and specifying in the body of the email what you wish to cancel.

 

Employment information. We collect employment and education history, transcripts, writing samples, and references as needed to consider your application for open positions.

 

Content Information. You may also choose to send Personal Information to PB in an email or chat message containing questions about the PB Websites, and we use this information to help us respond to your questions. We also collect content in any messages you exchange with other users through the PB Websites (such as through our chat functionality) when such chat functionality is available.

 

We require you to provide certain information when registering for an account with us in order to provide services through the PB Websites. For example, if you are a customer, we collect your first and last name, email address, and postal code to create and manage your PB account. We also collect additional information to facilitate your booking request, such as information about the task you are seeking, the time, date, and location of the task, and billing information. If you are a supplier, we collect your first and last name, email address, mobile phone number, and postal code to create and manage your PB account and facilitate communications between PB and its suppliers through the PB Websites. We also collect information about your services, rates, and skills, as well as identity and financial information.

 

INFORMATION REGARDING THE USER'S DEVICE

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PB obtains technical information from the user's device whenever they visit the Websites. The information is obtained through the Internet browser and includes the IP address, operating system and Internet browser used, screen resolution, and referring websites.

 

COLLECTION OF INFORMATION VIA COOKIES

 

Cookies are text files sent by websites visited by users that may be stored on your computer or smartphone when you first visit one of our Websites, allowing us to identify your device the next time you visit one of our Websites. As such, Cookies do not identify the user, but only the computer used, which allows us to improve your browsing experience, for example, by helping us associate your device with your preferences or even providing you with content that we believe may be of interest to you.

 

Cookies collect only generic information, such as how the user arrived at our Websites and how they navigate (e.g., mouse movements within the page and mouse clicks), but do not collect information about the user. PB uses three types of cookies:

 

  • Cookies simples: These cookies are necessary for the Websites to function efficiently, they record the user's path during their visit without identifying them and are automatically deleted when they leave our Website.

  • Persistent cookies: These cookies are not essential for the Websites to function, but they allow us to identify users each time they access the pages, optimizing their browsing experience. These cookies provide a unique number that identifies the user when they visit the PB website. Persistent cookies remain on the computer until deleted by the user.

  • Other cookies or third-party cookies: Other companies and services use our website for advertising purposes. You may occasionally receive cookies sent by these companies/services. We have no control over the sending of these cookies.

 

Both simple and persistent cookies may be used in the email messages we send. Users can delete or block the reception of cookies at any time. Most web browsers allow you to set personal preferences regarding cookies. How this is done depends on the web browser you use. Please consult the "Help" function of your web browser. If you choose not to allow the use of simple cookies, you may not be able to use our websites or certain features of our HTML email messages.

 

In addition to cookies, some of our web pages and HTML messages integrate pixel tags (pixel tags and web beacon pixels) that allow us to track users on our websites and the recipients of our communications. These tags do not collect personal information and are used to collect data that helps us determine popular destinations, among other things.

 

Using these tags, we can find out the number of emails and newsletters that are opened, as well as the specific content that is viewed within these communications. This allows us to identify those users who, by not opening our communications, we should question whether they are still interested in continuing to receive the information, but also to inform potential advertisers of the specific number of readers who opened or clicked on their content.

 

To learn more about cookies, including how to see how they were created and how to manage and delete them, visit www.allaboutcookies.org which includes information on how to manage your settings for the various web browsers.

 

HOW WE USE THE DATA WE COLLECT

We use the information we collect to:

  • Optimize user visits to our websites;

  • Respond to user requests, specifically to send newsletters and information about our services;

  • Statistical purposes, navigation data, which will be pseudonymized;

  • Provide, maintain, protect and improve our services or develop new ones;

  • Ensure the exercise of data subjects’ rights;

  • Allow us to offer personalized content, such as advertisements and search results that we understand may be of interest to you;

  • Conduct contests and sweepstakes or to offer you promotions from us or third parties;

  • If you have authorized us to do so, we will share your information with third parties that may provide you with products or services that we believe may be of interest to you;

  • Monitor compliance with our "Terms and Conditions";

  • Improve the user's browsing experience and the overall quality of our services, through information collected by Cookies and other technologies such as pixel tags;

 

We also use the information, in aggregate form, thus preventing the identification of users of our Websites to:

  • Create marketing profiles;

  • Assist in the strategic development of our communication;

  • Manage our relationship and commitments with advertisers;

  • Audit the use of our Websites.

 

We will ask for your express consent before using the information for purposes other than those expressly set out in this Privacy Policy.

 

We do not share personal information with companies, entities and individuals outside of PB, except when required to do so by law or court order, or if we are given express authorization to do so by the data subject, in which case we will previously inform you of the entity receiving the information and the reason for the transmission.

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COMMERCIAL PURPOSES AND PRODUCT DEVELOPMENT

PB may use the data collected, including aggregated, anonymized or pseudonymized data, for the purposes of developing new products and services, market analysis, statistical profiles and optimizing functionality, ensuring that such processing does not compromise the identity of the data subjects.

With express and informed consent, PB may also share or market anonymized data with third-party strategic partners for the purposes of research, marketing, innovation and development of solutions adapted to the interests of users.

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USER-GENERATED CONTENT AND COMMUNICATIONS

 

When interacting with PB Websites (e.g. uploads, comments, forms, chat features, among others), the user acknowledges that this information may be processed and stored by PB, including in backups, for operational, security, or service development purposes.

PB may also use these interactions, anonymously, to analyze usage patterns, correct bugs, and optimize the browsing experience.

DATA SUBJECT RIGHTS

You have the right to access, update, rectify, delete, limit and oppose the processing of your data, as well as the right to request its portability, by means of a written request sent to: Privacy Policy, or via the email address geral@pachecobarroso.com with the subject: “Data Ownership”.

 

You may, by the same means, withdraw at any time the consent you have given for the processing of your personal data, without this affecting the lawfulness of the processing that has been carried out up to this point, based on the consent you have previously given.

 

 

DATA STORAGE PERIOD

All data provided to us or collected by us under the terms of this Privacy Policy will be immediately deleted or anonymized as soon as it is no longer necessary to comply with legal obligations or to perform or provide our services.

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TRANSFER OF COLLECTED DATA

To provide an efficient service, PB may occasionally transfer data to other companies, within or outside Angola. These transfers will be carried out in accordance with the law, and our privacy policy remains fully applicable, especially with regard to compliance with security measures that guarantee data confidentiality.

Whenever data is transferred to countries with less stringent data protection legislation, PB will ensure that it is protected by appropriate contractual clauses, or another legally provided mechanism, in accordance with Law No. 22/11.

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THIRD PARTY DISCLAIMER

PB Websites may contain links or integrations with websites, systems, and services operated by third parties. PB does not control or assume responsibility for the privacy practices or content of these third parties. We recommend that you carefully read the privacy policies of these entities before providing your data.

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INFORMATION SECURITY

PB adopts appropriate technical and organizational measures to protect users' personal data against loss, misuse, unauthorized access, or disclosure. However, no digital system is 100% secure, and PB cannot guarantee the absolute invulnerability of its systems. Therefore, we recommend that users adopt protective measures on their own devices.

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CHANGES TO THE PRIVACY POLICY

PB reserves the right to change its Privacy Policy, so we advise you to regularly read this space as well as the Terms and Conditions of our websites.

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